FAQ
Frequently Asked Questions
Everything distributors and maintenance teams ask before their first MoldPro order.
What is the MOQ for molds and mold parts?
Mold parts: MOQ is 1 piece for standard series — we are set up for urgent single-part replacement. Molds: a single mold is fine; volume tiers and framework agreements apply for multi-mold programs.
What are your lead times?
Injection molds: 2–4 weeks. Stamping dies: 2–5 weeks. Standard mold parts: 3–7 days for common series, with express options for urgent downtime. Exact timing is confirmed at quotation.
Can you build molds to HASCO / DME / MISUMI standards?
Yes. Standard mold parts are produced to HASCO, DME, MISUMI and Meusburger dimensions with cross-brand interchange fit. Custom inserts are machined to your drawing regardless of standard.
Do you provide DFM feedback before quoting?
Yes — and it is free. Send your part drawing (STEP/IGES/PDF) and our engineers reply within 24 hours with manufacturability feedback, mold layout, cavity recommendation and a firm quotation.
What tolerances can you hold?
Jig grinding achieves ±0.0005 mm positioning; wire EDM ±0.001 mm; mirror EDM finishes down to Ra 0.02. Typical mold tolerances (±0.005 mm on critical features) are routine for us.
Which mold steels do you work with?
Standard program covers S136, NAK80, SKD11, SKD61 and 718H with mill certificates. Other grades are sourced to order with full material traceability.
How do you guarantee quality?
IATF 16949 and ISO 9001 systems. Every critical dimension is verified on Zeiss CMM with a dimensional report shipped with the mold. Trial samples are produced and approved before delivery.
Do you protect customer tooling and IP?
Yes. We sign NDAs on request, keep customer tooling strictly confidential, and never reuse or replicate customer-specific designs for other buyers.
Still have questions?
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